It's a pity that it has to come to this. But don't worry!
We'll sort it out for you as pleasantly as possible.
Call us at +43 6132 24241 and we will be happy to help you.
In advance: to avoid possible cancellation costs, we recommend that you conclude a travel cancellation insurance policy with "Europäische Reiseversicherung".
Our reception team will be happy to do this for you.
- For 1-2 nights stay you can cancel free of charge up to 48h before arrival date.
- For 3-5 nights stay you can cancel free of charge up to 7 days before arrival date.
- For 6-14 nights stay you can cancel free of charge up to 14 days before arrival date.
- From 15 nights you can cancel free of charge up to 30 days before arrival date.
Insurance coverage at Covid-19 -
at the Hotel Goldenes Schiff in Bad Ischl
In the Hotelstorno Plus and Premium the following reasons are covered in case of cancellation or travel interruption:
- Illness from COVID-19
- Illness with COVID-19 of a close relative or a person living in the same household; your presence is urgently needed at home
- Fever and suspected COVID-19, even if the test result is later negative
- A positive test result without symptoms
- A close relative in the shared household is ill and you must be quarantined
No insurance coverage is available:
- if you are classified as a high-risk person and therefore do not wish to travel for fear of infection
- because of a quarantine imposed by the authorities as a precautionary measure when returning to your home country
- because of loss of employment due to dismissals triggered by the pandemic